Privacy Policy

Last updated: January 2025

1. Introduction

fleui ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered interview platform.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email, company details)
  • Interview data (candidate information, CVs, interview responses)
  • Payment information (processed securely through Stripe)
  • Communications with our support team

2.2 Automatically Collected Information

  • Device and browser information
  • IP address and location data
  • Usage data and analytics
  • Cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our AI interview services
  • Process interviews and generate candidate evaluations
  • Improve our AI models and platform features
  • Send service updates and marketing communications (with your consent)
  • Detect and prevent fraud and abuse
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers (hosting, analytics, payment processing)
  • AI service providers for interview processing
  • Legal authorities when required by law
  • Business partners with your explicit consent

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure data centers and infrastructure

6. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. Interview recordings and transcripts are retained according to your subscription plan and can be deleted upon request.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data
  • Withdraw consent for marketing communications

8. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our platform.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@fleui.com